Frequently Asked Questions

What is a SEER?

SEER stands for Seasonal Energy Efficiency Ratio. It’s a number that describes how well air-conditioning equipment works. A higher SEER means better efficiency and lower energy bills. SEER is calculated by dividing the amount of cooling supplied by the air conditioner and heat pump (Btu’s per hour) by the power (watts) used by the cooling equipment under a specific set of seasonal conditions.

Do I really need maintenance on my equipment?

The manufacturer recommends that your equipment be maintained annually. Just like you would for a motor vehicle, if you have your system cleaned and maintained on a regular basis it will operate more efficiently and could very well prevent an unexpected failure. It is most important to have your heating system checked regularly to make sure all the safety controls and flue are operating properly to keep your family safe.

Why should I replace both my Heating & A/C at the same time?

If you replace your furnace and your air conditioner at the same time, you will save on installation and efficiency costs. The coil is located above your furnace, and is easily accessible when the furnace is replaced on upflow or downflow units. By replacing all components at the same time, the equipment meets current efficiency standards, thereby reducing future operational costs.

How often does my air filter need to be changed?

If you have a standard air filter it should be changed about every month.

If you have an Electronic Air Cleaner the filter is reusable. It should be cleaned about once a month.

If you have Spaceguard, Aprilaire, or Honeywell media filter, then it should be replaced once every 6 months to 1yr.

Why is my unit freezing up?

The most common reasons why an air conditioner will freeze up are as follows: dirty filter, low refrigerant, dirty evaporator coil, and defective blower motor.

Will a programmable t-stat save on my utility bill?

Yes, absolutely!




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